Cloud-Driven Collaborative Filtering and Waiter Robots Transforming Customer Experiences in Restaurants
V. Prasanna Srinivasan, N. Mohankumar, T. Prabakaran, Ashok Singh Sairam, K. Elangovan, S. Velmurugan
- Year
- 2024
- Citations
- 3
Abstract
To improve customer relations, this research investigates the possibility of using cloud-enabled collaborative filtering with robot waiters in restaurant environments. With the use of innovation, to revolutionize the way people eat out. It suggests using smart robots that can interact with customers and help the wait staff out. Customer preferences are analyzed, order suggestions are streamlined, and service is personalized using cloud-based collaborative filtering algorithms. Test this novel approach in a real-world restaurant setting to view how it changes things for the better in terms of customer happiness, service efficiency, and employee output. It seems that the combination of autonomous waiters and collaborative filtering on the cloud might completely change the way people dine out by making everything more streamlined and personalized to each individual's preferences. To the existing conversation about how robots, cloud computing, and customer service intersect in the restaurant industry, which is important since technology is still playing a major influence on how businesses engage with their customers.
Keywords
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