Field Experiment of Feasibility for Offering Service by an Mobile Robot in Hotel and Airport

Abstract

We have developed an autonomous mobile robot which delivers medications in hospitals. We plan to expand its application more and we think we can apply this robot to a hotel and an airport where many people are walking around. There are two main differences between hospital environments and hotel or airport environments. One of them is floor condition and the other is narrow passenger corridor at a hotel and narrow moving space in an airport lounge. In order to apply this robot to these environments，the robot needs to have communication function with customers who use this robot. In this paper we describe demonstration contents and results which we carried out in 2017 January and we also show lessons learned which we got in this demonstration.