Does Synchronous Collaboration Improve Collaborative Computer-Aided Design Output: Results From a Large-Scale Competition

Abstract

Abstract With the growing demand for distributed collaboration for large and complex design in modern engineering, the collaboration inefficiencies of traditional computer-aided design (CAD) tools are increasingly conspicuous. Emerging cloud-based multi-user computer-aided design (MUCAD) platforms bring a new working style for CAD in the form of real-time synchronous collaboration. Little research exists to characterize collaboration in CAD, and specifically the synchronicity of collaboration has yet to be examined. In this study, we analyzed the backend action logs of 101 teams’ design processes from a large-scale virtual robotic design competition, where all designs were modelled in a commercially available MUCAD platform. Metrics of interest were analyzed with regression and mediation analyses to uncover factors that correlated to a team’s success in the competition. Results show that team size is a positive predictor of team performance. Large teams, which tend to see a large amount of time commitment from members, were more likely to perform more CAD actions and achieve high scores from the competition. This suggests that the benefits of collaboration (e.g., economies of division of labor, learning) outweigh the potential downsides (e.g., coordination overhead, free riding) in this context. While controlling for team size, increased synchronous collaboration occurrences were observed to negatively correlate to teams’ performance — a novel finding which we discuss in detail. Thus, we conclude that although large teams benefited from the MUCAD environment, a tendency for synchronous real-time collaboration did not coincide with higher performance. This study provides important evidence in the ongoing design and innovation research fields aiming to better understand collaboration. Future research should investigate the characteristics of effective collaboration strategies in MUCAD environments to develop best practice for the increasing number of design teams moving to such tools.