Home /Research /Emotion Transfer from Frontline Social Robots to Human Customers During Service Encounters: Testing an Artificial Emotional Contagion Modell.
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Emotion Transfer from Frontline Social Robots to Human Customers During Service Encounters: Testing an Artificial Emotional Contagion Modell.

Ruth Stock

Year
2016
Citations
6

Keywords

Emotional contagionRobotPsychologyService (business)Applied psychologyHuman–robot interactionComputer scienceHuman–computer interactionArtificial intelligenceSocial psychology

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