Usage and acceptance of drone technology in healthcare : exploring patients and physicians perspective

Abstract

Modern technologies such as virtual reality, robots or drones are getting more and more important for organizations. Accordingly, the question arises in which industries these technologies can make a difference. This paper examines the use of drones in Swiss hospitals. A literature review is conducted outlining the most relevant flied of application for drone usage in healthcare. These use cases are then qualitatively rated by employees and patients of hospitals from different regions in Switzerland. Among others, the analysis revealed that employees and patients have strong concerns about drone usage in the hospital environment in the case drones provide diagnosis capabilities, but show less doubts if drones are used for delivery processes.