Challenges to grounding in human-robot interaction

Abstract

We report a study of a human-robot system composed of a science team (located in Pittsburgh), an engineering team (located in Chile), and a robot (located in Chile). We performed ethnographic observations simultaneously at both sites over two weeks as scientists collected data using the robot. Our data reveal problems in establishing and maintaining common ground between the science team and the robot due to missing contextual information about the robot. Our results have implications for the design of systems to support human-robot interaction.