Applying politeness maxims in social robotics polite dialogue

Abstract

An important element of human-robot interaction, as with inter-human interaction, is conversation. Having previously suggested the Gricean maxims as suitable guidelines for social robotics dialogue, we discovered that a preferable alternative set of guidelines: politeness maxims. In this paper, we will introduce the politeness maxims and propose its enhanced applicability in human-robot interaction to create polite dialogue. Although no experimental results are available to support our proposition, the preliminary analysis of politeness maxims presents a promising future, as guidelines for the synthesis of polite robot dialogue. Through effective dialogue creation, the interaction with human and robots will be more pleasant, indicating a step forward in effective human-robot interaction.