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The Impact of Robotic Gastronomic Experiences on Customer Value, Delight and Loyalty in Service-Robot Restaurants

Faizan Ali, Osman Seraceddin Sesliokuyucu, Kashif Ali Khan, Salman Alotaibi, WU Cheng-zhong

Year
2024
Citations
15

Keywords

LoyaltyValue (mathematics)Service (business)BusinessMarketingCustomer valueAdvertisingRobotLoyalty business modelService robot

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