OTHER
The Pratfall Effect and Interpersonal Impressions of a Robot that Forgets and Apologizes
Christine M. Packard, Tayler Boelk, James Andres, Chad Edwards, Autumn Edwards, Patric R. Spence
- Year
- 2019
- Citations
- 16
Abstract
The current study examines the pratfall effect and interpersonal impressions of how humans perceive robots that appear forgetful and apologetic regarding information given to them by a human. Results demonstrated that the non-forgetful robot was perceived higher for interpersonal impressions when compared to the forgetful and forgetful apologizing robots.
Keywords
Interpersonal communicationRobotPsychologySocial psychologyCognitive psychologyInterpersonal relationshipComputer scienceArtificial intelligence
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