PERCEPTION
Exploring customer perceptions of food delivery robots: a value-based model of perceived value, satisfaction, and their impact on behavioral intentions and word-of-mouth
Chanmi Hong, Hayeon Choi, Eun-Kyong Choi, Hyun-Woo Joung
- Year
- 2025
- Citations
- 20
Keywords
Word of mouthCustomer satisfactionPerceptionValue (mathematics)MarketingPsychologyFood deliveryAdvertisingBusinessComputer science
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