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Digital Transformation in Higher Education Institutions with Business Process Management : Robotic Process Automation mediation model

Henry Lizano-Mora, Pedro R. Palos‐Sánchez

Year
2020
Citations
27

Abstract

Digital transformation and the current digitalization pressure are no stranger to Higher Education Institutions; the problem is how to carry them out properly. It is for this reason that this article proposes a theoretical model of digital transformation implementation in Higher Education Institutions with the discipline of Business Process Management (BPM) mediated by Robotic Process Automation (RPA).

Keywords

Digital transformationBusiness process managementProcess (computing)Business processProcess managementAutomationMediationTransformation (genetics)Computer scienceProcess modeling

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