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Language matters: humanizing service robots through the use of language during the COVID-19 pandemic

Smriti Kumar, Elizabeth G. Miller, Martin Mende, Maura L. Scott

Year
2022
Citations
27
Access
Open access

Keywords

PandemicCoronavirus disease 2019 (COVID-19)Service (business)Computer science2019-20 coronavirus outbreakSevere acute respiratory syndrome coronavirus 2 (SARS-CoV-2)BusinessVirologyMedicineMarketing

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