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The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry

Abraham Pizam, Ahmet Öztürk, Ahmet Hacikara, Tingting Zhang, Adela Balderas-Cejudo, Dimitrios Buhalis, Galia Fuchs, Tadayuki Hara, Jéssica Vieira de Souza Meira, Mercedes Raquel García Revilla, Deepa Sethi, Ye Shen, Olimpia State

Year
2023
Citations
76

Keywords

Structural equation modelingHospitality industryBusinessRisk perceptionMarketingService (business)HospitalityInformation securityPsychologyTourism

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