Essential features of telepresence robots

Abstract

Telepresence robots are mobile robot platforms capable of providing two way audio and video communication. Recently there has been a surge in companies designing telepresence robots. We conducted a series of user studies at Google in Mountain View with two different commercially available telepresence robots. Based on the data collected from these user studies, we present a set of guidelines for designing telepresence robots. These essential guidelines pertain to video, audio, user interface, physical features, and autonomous behaviors.