Exploring the Personality Design Space of Robots : Personalities and Design Implications for Non-Anthropomorphic Wellness Robots

摘要

Non-anthropomorphic robots can be cost-effective and efficient choice in certain context in comparison to social or humanoid robots. However, introduction of nonanthropomorphic robots can evoke uncertainty and anxiety due to novelty of technology. The goal of this paper is to explore personality design space for non-anthropomorphic wellness robots in office environment to foster acceptance among users. Through Participatory Design approach, we explored appropriate personalities for a well-being robot, which would detect employees’ sitting posture and suggest small wellness interventions. We addressed the following research questions: (i) How can personalities be designed and integrated to non-anthropomorphic wellness robots to promote users’ acceptance? (ii) How do the users perceive designed personalities of non-anthropomorphic wellness robot in the office context? We conducted one contextual inquiry (n=5) and one co-design workshop (n=15) followed by evaluation (n=5) in IT office environment with office employees. As a contribution to the paper, we present personalities and design implications for non-anthropomorphic wellness robot in the office context. Our contribution will serve as a guideline for designers to explore and expand their knowledge on designing robot personalities for non-anthropomorphic robots in the context.