The Transformative Power of Robotic Process Automation: Redefining Business in Industry 4.0

摘要

This research work aims to analyze and understand the impact of Robotic Process Automation (RPA) on businesses across various sectors in Industry 4.0 especially during and after the pandemic. Qualitative primary research methods along with the analysis and observations of secondary data have been employed. Inputs from various senior executives and industry experts are taken by conducting personal interviews with different direct, indirect, and scenarios-based questions on the impact of Robotic Process Automation. The findings reveal that majority of the experts have a positive outlook towards the adoption of RPA by different businesses and it will be a major driving force in building a digital workforce by the organizations. The current study is conducted to study the impact of the adoption of Robotic Process Automation in limited areas as it is still in its early stages. The implementation of RPA by organizations will lay a robust foundation for Industry 4.0 to function in its optimal capacity by boosting the performance and productivity which will be critical while tackling the financial and resource crunch due to the pandemic.