Politeness

Receptionist or information kiosk

Min Kyung Lee, Sara Kiesler, Jodi Forlizzi

Citations: 148 • 2010

Help Me Please

Vasant Srinivasan, Leila Takayama

Citations: 133 • 2016

May I help you?

Yusuke Kato, Takayuki Kanda, Hiroshi Ishiguro

Citations: 130 • 2015

One Voice Fits All?

Julia Cambre, Chinmay Kulkarni

Citations: 119 • 2019

How a robot should give advice

Cristen Torrey, Susan R. Fussell, Sara Kiesler

Citations: 111 • 2013

The Influence of Politeness Behavior on User Compliance with Social Robots in a Healthcare Service Setting

Namyeon Lee, Jeonghun Kim, Eunji Kim, Ohbyung Kwon

Citations: 96 • 2017

Ripple effects of an embedded social agent

Min Kyung Lee, Sara Kiesler, Jodi Forlizzi, Paul E. Rybski

Citations: 94 • 2012

(Im)politeness in Digital Communication

Sage Lambert Graham, Claire Hardaker

Citations: 79 • 2017

Marhaba, how may i help you?

Maha Salem, Micheline Ziadee, Majd Sakr

Citations: 76 • 2014

The role of politeness in human–machine interactions: a systematic literature review and future perspectives

Patrizia Ribino

Citations: 76 • 2023

I'm sorry, Dave

Leila Takayama, Victoria Groom, Clifford Nass

Citations: 64 • 2009

Exploring the Role of Gender in Perceptions of Robotic Noncompliance

Ryan Blake Jackson, Tom Williams, Nicole Smith

Citations: 61 • 2020

Going Beyond Literal Command-Based Instructions: Extending Robotic Natural Language Interaction Capabilities

Tom Williams, Gordon Briggs, Bradley Oosterveld, Matthias Scheutz

Citations: 60 • 2015

How a robot should give advice

Cristen Torrey, Susan R. Fussell, Sara Kiesler

Citations: 58 • 2013

Effects of Politeness and Interaction Context on Perception and Experience of HRI

Maha Salem, Micheline Ziadee, Majd Sakr

Citations: 55 • 2013

Politeness in Human–Robot Interaction: A Multi-Experiment Study with Non-Humanoid Robots

Shikhar Kumar, Eliran Itzhak, Yael Edan, Galit Nimrod, Vardit Sarne‐Fleischmann, Noam Tractinsky

Citations: 45 • 2022

Blame-Laden Moral Rebukes and the Morally Competent Robot: A Confucian Ethical Perspective

Qin Zhu, Tom Williams, Blake Jackson, Ruchen Wen

Citations: 45 • 2020

Semantic Technology and Anthropomorphism

Wen-Chin Hsu, Mu-Heng Lee

Citations: 45 • 2023

Development and Testing of Psychological Conflict Resolution Strategies for Assertive Robots to Resolve Human–Robot Goal Conflict

Franziska Babel, Johannes Kraus, Martin Baumann

Citations: 42 • 2021

Adaptive linguistic style for an assistive robotic health companion based on explicit human feedback

Hannes Ritschel, Andreas Seiderer, Kathrin Janowski, Stefan Wagner, Elisabeth André

Citations: 41 • 2019