Stefanos Marangos
Papers
1
Total Citations
65
H-Index
1
About
Stefanos Marangos is a leading researcher at the intersection of artificial intelligence, robotics, and service management, with a particular focus on hospitality and tourism. His work centers on understanding how anthropomorphic design—the attribution of human-like traits to machines—shapes user acceptance and operational effectiveness of AI robots. Marangos’s most cited paper, “Anthropomorphism-based artificial intelligence (AI) robots typology in hospitality and tourism” (2024, 65 citations), proposes a groundbreaking typology that categorizes robots by attributes, usage, function, and application. This framework provides a systematic lens for deploying human-like robots in service contexts, bridging gaps between technology design and consumer psychology. His contributions are pivotal for practitioners and scholars alike, offering actionable insights for integrating AI into customer-facing roles. With a growing citation record and a focus on real-world impact, Marangos is shaping how the service industry leverages robotics to enhance guest experiences and operational efficiency. His work continues to influence emerging debates on human-robot interaction and the ethical deployment of anthropomorphic AI.
Research Focus
Key Achievements
Top Papers
- 1