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About

Sorin Anagnoste is a prominent researcher specializing in Robotic Process Automation (RPA), digital transformation, artificial intelligence, and entrepreneurship education. His groundbreaking 2017 paper, "Robotic Automation Process - The next major revolution in terms of back office operations improvement," has garnered 144 citations, establishing him as a leading voice in demonstrating how RPA addresses critical organizational challenges including cost reduction, quality enhancement, and process acceleration. Building on this foundation, his 2018 follow-up paper exploring RPA as "the operating system for the digital enterprise" attracted 72 citations, tracking the technology's rapid market maturation and the emergence of billion-dollar vendor ecosystems. Anagnoste's research has progressively broadened to encompass the intersection of automation and human dynamics. His work on chatbots and intelligent automation examines evolving employment landscapes, while his investigations into entrepreneurial intention among business students highlight how digital preparedness shapes future workforce capabilities. More recently, he has ventured into healthcare innovation, exploring public perceptions of AI-driven robotic surgery. Collectively, his body of work — spanning business operations, digital enterprise strategy, education, and healthcare technology — reflects a versatile scholar committed to understanding how automation and artificial intelligence are fundamentally reshaping industries, institutions, and human potential in the digital age.