Sonja F. Schlegl

Papers

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About

Sonja F. Schlegl is a leading researcher at the intersection of human-computer interaction and technology acceptance, with a primary focus on companion technologies—including social robots and conversational chatbots—and their evolving role in healthcare. Her work explores the psychological and social factors that shape long-term human-technology relationships, particularly how regular chatbot use influences user trust, engagement, and emotional connection. Schlegl’s most-cited paper, “Connect With Me. Exploring Influencing Factors in a Human-Technology Relationship Based on Regular Chatbot Use” (2021, 43 citations), provides foundational insights into the dynamics of sustained human-AI interaction, highlighting key drivers such as perceived social presence and relational commitment. This research is critical for designing effective, empathetic digital health interventions that require ongoing user adherence. Schlegl’s contributions are widely recognized for bridging theoretical frameworks from social psychology with practical applications in healthcare technology, making her a key voice in the responsible development of AI companions. Her work continues to inform how we design technologies that not only perform tasks but also build meaningful, supportive relationships with users over time.