Shahnawaz Khan

Papers

Total Citations

H-Index

About

Shahnawaz Khan is a leading researcher at the intersection of artificial intelligence and Islamic finance, with a particular focus on financial technology (fintech) and digital transformation in the banking sector. His work explores how emerging technologies can enhance both the operational efficiency and religious compliance of Islamic financial institutions. Khan’s most cited paper, "Chatbot as Islamic Finance Expert (CaIFE)" (2020, 42 citations), introduces a pioneering AI-driven chatbot designed to address customer queries and complaints in Islamic banking, demonstrating how natural language processing can bridge the gap between traditional Shariah-compliant services and modern user expectations. His second highly influential study, "Agility and Fintech is the Future of Islamic Finance: A Study from Islamic Banks in Bahrain" (2021, 31 citations), provides empirical evidence from Bahrain’s Islamic banking sector, arguing that institutional agility and fintech adoption are critical for long-term competitiveness. Through these contributions, Khan has helped establish a framework for integrating conversational AI into religious finance, offering practical solutions for customer engagement while maintaining ethical standards. His research continues to shape how Islamic banks leverage technology to remain relevant in a rapidly digitizing global economy.