Sabyasachi Bala

Papers

Total Citations

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About

Sabyasachi Bala is a researcher at the forefront of integrating robotics and artificial intelligence into the e-commerce landscape. His work critically examines how these technologies are practically enacted within digital marketplaces, bridging the gap between theoretical AI advancements and real-world commercial applications. Bala’s most cited paper, "The Practical Enactment of Robotics and Artificial Intelligence Technologies in E-Commerce" (2021), has garnered 4 citations, establishing a foundational perspective on the operational challenges and transformative potential of automation in online retail. Through this research, he explores how AI-driven systems and robotic processes reshape supply chains, customer interactions, and decision-making frameworks in e-commerce environments. Bala’s contributions are particularly valuable for students and practitioners seeking to understand the tangible implementation of intelligent systems beyond hype, emphasizing the socio-technical dynamics that determine success or failure. His work serves as a critical guide for navigating the evolving intersection of technology and commerce, offering insights that are both academically rigorous and practically relevant for the next generation of digital innovators.