Perpetual Zaazie
Papers
1
Total Citations
9
H-Index
1
About
Perpetual Zaazie is a forward-thinking researcher at the intersection of digital transformation and hospitality, whose work is shaping how the industry and its educational frameworks adapt to a technology-driven world. Her primary research areas include the digitalization of hospitality services, the evolution of hospitality education, and the global implications of technological disruption in service sectors. In her most-cited work, "Digital Future of the Hospitality Industry and Hospitality Education Globally" (2023), Zaazie provides a comprehensive analysis of how emerging technologies—from AI-driven guest experiences to virtual learning platforms—are redefining both professional practice and academic curricula. This paper, garnering 9 citations, serves as a foundational reference for scholars and practitioners seeking to bridge the gap between traditional hospitality models and the demands of a digital economy. Beyond this contribution, Zaazie’s research emphasizes the need for interdisciplinary approaches, integrating insights from technology, management, and pedagogy. Her work is particularly notable for its global perspective, addressing how different regions can leverage digital tools to enhance service quality and educational outcomes. For students and researchers exploring the future of hospitality, Zaazie’s insights offer a clear roadmap for navigating change, making her a vital voice in this rapidly evolving field.
Research Focus
Key Achievements
Top Papers
- 1