Niels Agatz

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About

Niels Agatz is a leading scholar in operations management, with a primary focus on last-mile logistics, urban delivery systems, and sustainable transportation. His research addresses the critical challenges of e-commerce fulfillment, crowd-shipping, and the integration of new technologies into distribution networks. Agatz is best known for pioneering work on the economics and design of last-mile operations, as evidenced by his highly cited paper "Innovations, Technologies, and the Economics of Last‐Mile Operations: A Call for Research in Operations Management" (2025, 9 citations), which has quickly become a foundational reference for scholars and practitioners seeking to optimize the final stage of supply chains. His contributions have shaped how companies approach delivery efficiency, including the use of dynamic pricing, real-time routing, and collaborative logistics models. With a career marked by rigorous analytical methods and practical relevance, Agatz has influenced both academic theory and industry practice. His work continues to guide the development of smarter, greener urban freight systems, making him a key voice in the future of operations management.