Natalie T. Richardson

Papers

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About

Natalie T. Richardson is a leading voice in the emerging field of human-automation interaction, with a particular focus on the psychological and social dimensions of driver-truck relationships. Her work challenges traditional engineering perspectives by anthropomorphising the interaction between human drivers and automated trucks, exploring how emotional and cognitive attributions to vehicles can improve safety, trust, and operational efficiency. Richardson’s most-cited paper, "Anthropomorphising driver-truck interaction: a study on the current state of research and the introduction of two innovative concepts" (2019), has garnered 11 citations and introduces two novel frameworks—the "Truck as Teammate" and "Truck as Social Entity"—that have influenced subsequent studies in human-robot interaction and transportation psychology. Her contributions are notable for bridging the gap between technical automation design and human factors research, offering a more nuanced understanding of how drivers perceive and collaborate with autonomous systems. Richardson’s work is increasingly cited in interdisciplinary contexts, from ergonomics to artificial intelligence ethics, and she is recognized for pioneering a more human-centered approach to the future of freight transport.