Lucia Castro Herrera
Papers
1
Total Citations
6
H-Index
1
About
Lucia Castro Herrera is a researcher whose work sits at the intersection of crisis informatics, social media analytics, and public sector digital transformation. Her most-cited study, "Signals of Transition in Support Systems: A Study of the use of Social Media Analytics in Crisis Management" (2024, 6 citations), makes a significant contribution by shifting focus from crisis response itself to the often-overlooked periods of transition between crisis and non-crisis. She reveals how public organizations can leverage social media analytics to navigate the duality of maintaining continuous community services while adapting to cyclical emergency demands. Her research provides actionable insights for crisis managers and policymakers, highlighting the need for flexible support systems that recognize transition signals. Though early in her career, Herrera’s work is already shaping conversations around digital resilience and the strategic use of data in governance. Her findings offer a fresh lens for students and practitioners interested in how technology can bridge the gap between routine operations and urgent crisis management, making her a rising voice in the field of public sector informatics.
Research Focus
Key Achievements
Top Papers
- 1