Lee J. Krajewski

Papers

Total Citations

350

H-Index

About

Lee J. Krajewski is a seminal figure in operations management, renowned for his pioneering work in manufacturing strategy and technology implementation. His research centers on how firms can unlock the potential of advanced manufacturing technologies (AMTs)—including flexible manufacturing systems, CAD/CAM, and robotics—to achieve competitive advantage. In his highly influential 1997 study, cited over 350 times, Krajewski demonstrated that investments in AMTs yield significantly improved performance only when supported by complementary organizational practices, such as workforce training and process redesign. This work reshaped understanding of technology adoption, emphasizing that hardware alone is insufficient without strategic alignment. Beyond this, Krajewski has made lasting contributions to supply chain management and service operations, co-authoring widely used textbooks that have educated generations of students. His research consistently bridges rigorous quantitative analysis with practical managerial insights, earning him recognition as a thought leader in the field. With thousands of citations across his body of work, Krajewski’s legacy lies in showing that operational excellence requires integrating technology, people, and processes—a lesson as vital today as when he first advanced it.