L. A. Petrova
Papers
1
Total Citations
25
H-Index
1
About
L. A. Petrova is a leading scholar in the digital transformation of the financial sector, with a primary focus on how digitalization reshapes banking environments and business processes. Her most-cited work, “Digitalization in the Banking Industry: Digital Transformation of Environment and Business Processes” (2020, 25 citations), provides a comprehensive analysis of the key trends driving banks’ adoption of digital technologies. In this influential paper, Petrova examines the evolution of banking products, services, and service models, and explores how banks are developing their own ecosystems to remain competitive. Her research offers critical insights into the structural changes occurring within the industry, from the automation of internal processes to the creation of seamless customer experiences. Petrova’s contributions are particularly valuable for understanding the strategic implications of digitalization for both traditional banks and emerging fintech players. By mapping the shift toward ecosystem-based models, she has helped define a framework for analyzing modern banking innovation. Her work continues to inform practitioners and academics alike, making her a key voice in the ongoing conversation about the future of finance in a digital world.
Research Focus
Key Achievements
Top Papers
- 1