Jessica Broome

Papers

Total Citations

H-Index

About

Jessica Broome’s research lies at the intersection of survey methodology and sociolinguistics, where she investigates how conversational dynamics shape data collection. Her most-cited work, “Interviewer Speech and the Success of Survey Invitations” (2012, 44 citations), fundamentally reframes the survey participation puzzle: rather than focusing solely on respondent characteristics, Broome demonstrates that the interviewer’s speaking style—tone, pacing, and interactional cues—directly influences whether a potential respondent agrees to participate. This insight challenges traditional assumptions about survey nonresponse, shifting attention to the real-time verbal exchange between interviewer and respondent. By applying sociolinguistic analysis to survey methodology, Broome has opened a new avenue for improving response rates through interviewer training and script design. Her work is particularly notable for bridging two typically separate fields, offering practical implications for survey organizations seeking to reduce nonresponse bias. Though her citation count reflects the niche nature of this interdisciplinary work, its impact is evident in subsequent studies on interviewer effects and survey communication. For students and researchers, Broome’s research underscores that even the most mundane research interactions—like a phone call invitation—are rich with data about human decision-making.