Hiroki Oura

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About

Dr. Hiroki Oura is a leading voice in human-computer interaction, with a focused expertise on the psychological dynamics of human-AI relationships. His seminal work, "Trust in Human-AI Interaction: Scoping Out Models, Measures, and Methods" (2022), has garnered 77 citations and serves as a foundational reference for the field. In this paper, Oura systematically maps the fragmented landscape of trust research, identifying which theoretical models apply across diverse AI systems—from robots and virtual characters to smart vehicles and decision aids. His major contribution lies in revealing the absence of a standardized measurement approach, thereby setting a critical research agenda for the community. By scoping out the inconsistencies in how trust is defined and quantified, Oura has enabled future scholars to build more rigorous, comparable studies. His work is particularly notable for its interdisciplinary reach, bridging psychology, engineering, and design. For students and researchers, Oura’s research is essential reading: it not only clarifies a complex, multi-system concept but also provides a clear roadmap for developing robust metrics in an era where trust is the linchpin of successful AI adoption.