Daria Plotkina
Papers
1
Total Citations
29
H-Index
1
About
Daria Plotkina is a leading researcher at the intersection of financial technology and human-computer interaction, with a primary focus on trust, anthropomorphism, and user behavior in robo-advisory services. Her most cited work, "Give me a human! How anthropomorphism and robot gender affect trust in financial robo-advisory services" (2024, 29 citations), investigates how giving automated financial advisors human-like traits—such as gender—can significantly influence user trust and adoption. This research is pivotal in understanding how to design robo-advisors that effectively bridge the gap between cold automation and the human touch required for sensitive financial decisions. Plotkina’s contributions are particularly impactful in the context of democratizing financial advice, aiming to stimulate investment behavior among underserved populations. Her work has been recognized for its practical implications, offering actionable insights for fintech developers and financial institutions seeking to build trustworthy AI systems. By examining the delicate balance between human-like design and user skepticism, Plotkina is shaping the future of digital financial services, making her a key voice in the ongoing dialogue about trust in artificial intelligence.
Research Focus
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Top Papers
- 1