Crispin Coombs

Papers

Total Citations

H-Index

About

Crispin Coombs is a leading researcher at the forefront of understanding the human and organizational implications of artificial intelligence, robotics, and automation. His work critically examines the tensions between human freedoms and machine control, particularly in knowledge-intensive professions. Coombs’ most influential paper, “What is it about humanity that we can’t give away to intelligent machines?” (2021, 57 citations), offers a compelling European perspective on the ethical boundaries of delegating human judgment to AI. He further explores the real-world impact of automation in his qualitative case study on robo-advice in financial services (2018), revealing how even skilled professionals like financial advisers face disruption from AI-driven tools. Coombs also contributed to a significant official report for the CIPD (2017) on the broader impact of AI, robotics, and automation on the future of work. His research is vital for students and practitioners navigating the complex interplay between technological progress and human agency, providing critical insights into which uniquely human qualities must be preserved in an increasingly automated world.