Chieh-Ying Chou

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About

Chieh-Ying Chou is an innovative researcher at the intersection of healthcare technology, robotics, and chronic disease management, with a particular focus on diabetes care in community settings. Their work pioneers the integration of social robots into pharmacy and community healthcare environments, addressing a critical gap in accessible, scalable support for middle-aged and older adults living with diabetes. Chou's most notable contribution is demonstrating the real-world feasibility of robot-enhanced diabetes care, employing mixed-method evaluations that capture both quantitative outcomes and the lived experiences of patients and pharmacists alike. Their 2022 study, which garnered 10 citations, offered valuable insights into how robotic systems can complement traditional community pharmacy services for patients over 45. Building on this foundation, their 2025 user-centered prototype study further advances the field by prioritizing usability and patient-driven design in developing healthcare robots tailored for type 2 diabetes self-management. Chou's research is especially impactful given the growing global burden of diabetes and the need for innovative, technology-driven solutions that extend beyond clinical walls. Their work offers a compelling model for how human-robot interaction can enhance chronic disease management and empower patients in everyday community environments.