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About

Dr. Brittany Wiles is a pioneering researcher at the intersection of pediatric healthcare, human-robot interaction, and artificial intelligence. Her work focuses on designing AI-enhanced social robots to alleviate pain and distress in children undergoing medical procedures, particularly in emergency department settings. Dr. Wiles’s major contributions include conducting comprehensive qualitative needs assessments with healthcare providers, children, and caregivers to inform the human-centered design of these robotic interventions. Her most-cited paper, “Perspectives of Healthcare Providers to Inform the Design of an AI-Enhanced Social Robot in the Pediatric Emergency Department” (2023), has garnered 19 citations, reflecting its impact on shaping compassionate, technology-driven care. In this work, she highlights how inadequately addressed pain from procedures like intravenous insertions can lead to long-term negative outcomes, such as needle phobia. Additionally, her study “77 Qualitative Needs Assessment of Child and Caregiver Perspectives” (2023) underscores her commitment to inclusive design, ensuring that the voices of young patients and their families guide innovation. Dr. Wiles’s research not only advances the field of socially assistive robotics but also promises to transform pediatric emergency care by making it less traumatic and more supportive for children.