BentFei Lew

Papers

Total Citations

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About

BentFei Lew is a researcher whose work centers on automation and human-computer interaction within the food service industry. Working at the intersection of robotics, intelligent systems, and hospitality technology, Lew has made meaningful contributions to modernizing how restaurants and food service establishments operate in an increasingly demanding consumer landscape. Lew's most notable work, "A New Automated Food Delivery System using Autonomous Track Guided Centre-Wheel Drive Robot" (2010), demonstrates a forward-thinking approach to service robotics, earning 19 citations and proposing a practical robotic solution to address the growing pressures facing the food and beverage industry. Complementing this, Lew's research on an "Automated Food Ordering System with Interactive User Interface Approach" (2010) introduced a table-based digital ordering interface designed to streamline communication between customers and kitchen staff, garnering 10 citations. Together, these contributions reflect Lew's commitment to end-to-end automation in food service — from the moment a customer places an order to the physical delivery of their meal. With a combined citation count of nearly 30, Lew's pioneering early work anticipated trends in restaurant automation that have since become increasingly relevant worldwide.