A Jeevanandhan

KPR Institute of Engineering and Technology

Papers

Total Citations

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About

Dr. A. Jeevanandhan is an emerging researcher at the forefront of artificial intelligence and human-computer interaction, with a focused expertise in developing intelligent conversational systems for commercial applications. His most notable contribution is the pioneering work "Implementation of AI-Powered Robotic Chatbot for Intelligent Customer Interaction" (2025), which has already garnered 5 citations—a strong start for a recent publication. This research presents a groundbreaking robotic chatbot engineered to revolutionize the online shopping experience by autonomously managing critical customer service functions, including order placement, real-time shipment tracking, order modifications, and cancellations. Dr. Jeevanandhan’s work bridges the gap between AI-driven natural language processing and practical robotics, offering a scalable solution that enhances operational efficiency and customer satisfaction in e-commerce. His contributions are particularly significant for students and researchers interested in applied AI, conversational agents, and service automation. With this foundational work, Dr. Jeevanandhan is establishing himself as a promising voice in the field, demonstrating how intelligent systems can transform everyday business interactions and set new standards for automated customer support.