Stockholm School of Economics

🇸🇪 SE

Papers

15

Total Citations

1,388

H-Index

9

Researchers

11

About

No biography available yet.

Research Focus

Marketing13 · 1,384 citations
Business13 · 1,384 citations
Computer science13 · 1,329 citations
Artificial intelligence12 · 1,251 citations
Human–computer interaction9 · 1,224 citations
Computer security3 · 1,066 citations
The Internet2 · 1,046 citations
Variety (cybernetics)2 · 1,046 citations
Key (lock)2 · 1,046 citations
World Wide Web2 · 1,046 citations

Key Achievements

9
H-Index
15
Papers
1,388
Total Citations
11
Faculty & Researchers
🏆 Most Cited Paper
The Future of Retailing
1,037 citations · 2017
📊 Avg Citations/Paper: 93
📈 Most Prolific Year: 2023 (4)
🔬 Research Focus: Marketing, Business, Computer science, Artificial intelligence, Human–computer interaction, Computer security

Top Papers

  1. 1
    The Future of Retailing
    1,037 citations · 2017
  2. 2
    Enacting Professional Service Work in Times of Digitalization and Potential Disruption
    78 citations · 2020
  3. 3
    Service robots with (perceived) theory of mind: An examination of humans’ reactions
    78 citations · 2022
  4. 4
    Strategic management accounting in close inter-organisational relationships
    57 citations · 2014
  5. 5
    The robot-to-robot service encounter: an examination of the impact of inter-robot warmth
    43 citations · 2021
  6. 6
    When service robots look at themselves in the mirror: An examination of the effects of perceptions of robotic self-recognition
    23 citations · 2021
  7. 7
    Service robots and artificial morality: an examination of robot behavior that violates human privacy
    20 citations · 2023
  8. 8
    Human employees and service robots in the service encounter and the role of attribution of theory of mind
    16 citations · 2024
  9. 9
    Service robot verbalization in service processes with moral implications and its impact on satisfaction
    14 citations · 2023
  10. 10
    The Substitution of Labor: From Technological Feasibility to Other Factors Influencing Job Automation
    9 citations · 2018

Faculty & Researchers

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