Maastricht School of Management
🇳🇱 NL
Papers
23
Total Citations
2,058
H-Index
14
Researchers
15
About
No biography available yet.
Research Focus
Computer science19 · 2,044 citations
Business19 · 1,748 citations
Service (business)15 · 1,709 citations
Psychology12 · 1,665 citations
Marketing16 · 1,458 citations
Social psychology6 · 1,396 citations
Artificial intelligence12 · 1,353 citations
Robot12 · 1,351 citations
Knowledge management13 · 1,209 citations
Originality5 · 902 citations
Key Achievements
14
H-Index
23
Papers
2,058
Total Citations
15
Faculty & Researchers
🏆 Most Cited Paper
Trust in humanoid robots: implications for services marketing
505 citations · 2019
📊 Avg Citations/Paper: 89
📈 Most Prolific Year: 2025 (8)
🔬 Research Focus: Computer science, Business, Service (business), Psychology, Marketing, Social psychology
Top Papers
- 1Trust in humanoid robots: implications for services marketing505 citations · 2019
- 2Service robots: value co-creation and co-destruction in elderly care networks362 citations · 2018
- 3
- 4Value of social robots in services: social cognition perspective217 citations · 2019
- 5
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- 8Customer comfort during service robot interactions70 citations · 2022
- 9Emotional communication by service robots: a research agenda49 citations · 2022
- 10
Faculty & Researchers
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