Jaipuria Institute of Management

About

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Research Focus

Key Achievements

Top Papers

1. 1
   Customer experiences with service robots in hotels: a review and research agenda

   38 citations · 2024
2. 2
   Revolutionizing retail: The transformative power of service robots on shopping dynamics

   32 citations · 2024
3. 3
   Past, present, and future of anthropomorphism in hospitality & tourism: conceptualization and systematic review

   31 citations · 2023
4. 4
   Ethical practices of artificial intelligence: a management framework for responsible AI deployment in businesses

   18 citations · 2025
5. 5
   Developing a maturity model for Industry 4.0 practices in manufacturing SMEs

   12 citations · 2025
6. 6
   Engineering emotional bonds: how anthropomorphic design shapes guest-robot relationships in hospitality

   8 citations · 2025
7. 7
   Shadows across cultures: exploring the dark side of anthropomorphized agents

   8 citations · 2024
8. 8
   The Sentient Shift—A Systematic Literature Review and Future Research Agenda on Anthropomorphized Service Agents in Tourism and Hospitality Industry

   6 citations · 2025
9. 9
   Humanoid Robots that Move on Two Feet and Are Led by Vision Systems

   5 citations · 2023
10. 10
    Cognition of a Robotic Manipulator Using the Q-Learning Based Situation-Operator Model

    5 citations · 2017

Faculty & Researchers

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