Florida State University

About

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Research Focus

Key Achievements

Top Papers

1. 1
   Domo Arigato Mr. Roboto

   1,237 citations · 2016
2. 2
   Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses

   1,098 citations · 2019
3. 3
   Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate

   759 citations · 2019
4. 4
   Research-Based Design of Pedagogical Agent Roles: a Review, Progress, and Recommendations

   410 citations · 2015
5. 5
   Cobot architecture

   356 citations · 2001
6. 6
   Autonomous experimentation systems for materials development: A community perspective

   352 citations · 2021
7. 7
   Dawning of the Age of Robots in Hospitality and Tourism: Challenges for Teaching and Research

   286 citations · 2017
8. 8
   Rise of the Machines? Customer Engagement in Automated Service Interactions

   211 citations · 2021
9. 9
   Downsized Sheath–Core Conducting Fibers for Weavable Superelastic Wires, Biosensors, Supercapacitors, and Strain Sensors

   159 citations · 2016
10. 10
    Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings

    146 citations · 2020

Faculty & Researchers

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