Chihlee Institute of Technology
🇹🇼 TW
Papers
1
Total Citations
21
H-Index
1
Researchers
2
About
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Research Focus
Key Achievements
1
H-Index
1
Papers
21
Total Citations
2
Faculty & Researchers
🏆 Most Cited Paper
Does smart technology, artificial intelligence, robotics, and algorithm (STARA) awareness have a double-edged-sword influence on proactive customer service performance? Effects of work engagement and employee resilience
21 citations · 2025
📊 Avg Citations/Paper: 21
📈 Most Prolific Year: 2025 (1)
🔬 Research Focus: Business, Computer science, Economics, Employee engagement, Hospitality, Hospitality industry
Top Papers
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Faculty & Researchers
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