Beijing International Studies University

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Research Focus

Key Achievements

Top Papers

1. 1
   The perils of hotel technology: The robot usage resistance model

   166 citations · 2022
2. 2
   Impact of robot hotel service on consumers’ purchase intention: a control experiment

   121 citations · 2020
3. 3
   Why do hotel frontline employees use service robots in the workplace? A technology affordance theory perspective

   111 citations · 2022
4. 4
   Construction and empirical research on acceptance model of service robots applied in hotel industry

   108 citations · 2020
5. 5
   Technology acceptance before and after COVID-19: no-touch service from hotel robots

   86 citations · 2022
6. 6
   The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention

   50 citations · 2023
7. 7
   Multi-stakeholder perspectives on the impacts of service robots in urban hotel rooms

   46 citations · 2022
8. 8
   Understanding trust and rapport in hotel service encounters: extending the service robot acceptance model

   36 citations · 2024
9. 9
   Artificial Intelligence-Enhanced Digital Twin Systems Engineering Towards the Industrial Metaverse in the Era of Industry 5.0

   16 citations · 2025
10. 10
    A Hierarchical Bayesian Approach for Aerosol Retrieval Using MISR Data

    16 citations · 2013

Faculty & Researchers

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