IoT-aware Context Respectful Counseling Agent

摘要

Many IT workers suffer from stress in doing their work despite a few counselors to help them. To cope with this, a context respectful counseling agent, CRECA is proposed. For example, CRECA extracts emotional words from clients' utterances to detect their changes and provides clients with dialogue summary. To continue the conversation towards clients' further reflection, CRECA is extended. Using self-disclosure type prompts or questions, CRECA restricts or relates client's wishes or goals with eventual and emotional words in dialogue sentences, focusing on emotional backgrounded eventual word. Moreover, CRECA is equipped with a voice generation tool for Japanese language called OpenJtalk. Further, this is enhanced to display an avatar mimicking the natural Japanese conversation behavior called nodding (“unazuki”) expressing entire approval necessary for our original CRECA modeling called Rogers counseling, the agent nods at appropriate times during the dialog. Integrating all these features with an Internet connected robot and multiple sensors, this paper totally introduces a concept of IoT-aware Context Respectful Counseling Agent (IoT-aware CRECA), which enables the robot extremely human-counselor-like.