Excelia Business School

Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots

577 次引用 · 2019

📊 篇均引用: 116

📈 最高产年份: 2023 (3)

🔬 研究焦点: Computer science, Artificial intelligence, Business, Marketing, Knowledge management, Robot

代表论文

1
Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots
577 次引用 · 2019
2
Artificial intelligence applications in supply chain: A descriptive bibliometric analysis and future research directions
337 次引用 · 2021
3
Futures of robotics. Human work in digital transformation
68 次引用 · 2017
4
SIoT robots and consumer experiences in retail: Unpacking repeat purchase intention drivers leveraging computers are social actors (CASA) paradigm
29 次引用 · 2023
5
Social robots as healing aids: How and why powerlessness influences the intention to adopt social robots
15 次引用 · 2023
6
Digitisation of franchising supply chain impact on franchisor performance: a longitudinal case study of a coffee retail chain
7 次引用 · 2024
7
Futures of robotics. Human work in digital transformation
6 次引用 · 2017
8
Beyond Companionship: Exploring the Role of Social Robots in Mitigating Emotional and Social Loneliness of the Elderly
3 次引用 · 2025
9
Consumers’ perceived value of Social IoT based online community: investigating social awareness processes surrounding smart kitchen robot appliances
3 次引用 · 2023

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