Yuxin Hu
Papers
1
Total Citations
21
H-Index
1
About
No biography available yet.
Research Focus
Artificial intelligence1 · 21 citations
Chatbot1 · 21 citations
Cognition1 · 21 citations
Computer science1 · 21 citations
Customer satisfaction1 · 21 citations
Customer service1 · 21 citations
Empathy1 · 21 citations
Human–computer interaction1 · 21 citations
Psychology1 · 21 citations
Robot1 · 21 citations
Service (business)1 · 21 citations
Service robot1 · 21 citations
Key Achievements
1
H-Index
1
Papers
21
Total Citations
21
Avg Citations/Paper
🏆 Most Cited Paper
Understanding the joint effects of internal and external anthropomorphic cues of intelligent customer service bot on user satisfaction
21 citations · 2023
📈 Most Prolific Year: 2023 (1 Papers)
🤝 Key Collaborators: 1
🏛 Institutions: Shanghai Jiao Tong University
Top Papers
- 1
Key Collaborators
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