Papers
1
Total Citations
21
H-Index
1
About
No biography available yet.
Research Focus
Business1 · 21 citations
Computer science1 · 21 citations
Economics1 · 21 citations
Employee engagement1 · 21 citations
Hospitality1 · 21 citations
Hospitality industry1 · 21 citations
Job satisfaction1 · 21 citations
Knowledge management1 · 21 citations
Management1 · 21 citations
Marketing1 · 21 citations
Psychology1 · 21 citations
Resilience (materials science)1 · 21 citations
Key Achievements
1
H-Index
1
Papers
21
Total Citations
21
Avg Citations/Paper
🏆 Most Cited Paper
Does smart technology, artificial intelligence, robotics, and algorithm (STARA) awareness have a double-edged-sword influence on proactive customer service performance? Effects of work engagement and employee resilience
21 citations · 2025
📈 Most Prolific Year: 2025 (1 Papers)
🤝 Key Collaborators: 2
🏛 Institutions: National Taichung University of Science and Technology
Top Papers
- 1
Key Collaborators
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